Root > Integral parts > Send engines > FTP upload

FTP upload

Previous pageReturn to chapter overviewNext page   

FTP send method uploads bug report file to remote folder on FTP server. It's almost like usual file copying, except it "copies" file to remote location.

 

 

Advantages:

Simple and controllable.
Almost no customizations.
Minimum efforts to setup (among all web methods, including web-trackers)
Little chances to be blocked by firewall (almost everybody have internet access, which usually means FTP access too).
SSL/TLS support (currently not supported by EurekaLog).

 

Drawbacks:

May be blocked by firewall.
No bug report management.
User e-mail address is optional.
No backward feedback - you can't tell customer that this problem is already solved.
Requires hosting or FTP server.

 

You can test FTP uploads by using any fully-functional FTP client software (web-browsers aren't suitable: they don't support upload functionality).

 

Notes:

EurekaLog doesn't support SFTP protocol; only FTP is supported.
Currently EurekaLog supports only FTP; FTPS is not supported.

 

Constant: wsmFTP.

 

 

See also:




Send feedback... Build date: 2018-11-26
Last edited: 2018-06-14
PRIVACY STATEMENT
The documentation team uses the feedback submitted to improve the EurekaLog documentation. We do not use your e-mail address for any other purpose. We will remove your e-mail address from our system after the issue you are reporting has been resolved. While we are working to resolve this issue, we may send you an e-mail message to request more information about your feedback. After the issues have been addressed, we may send you an email message to let you know that your feedback has been addressed.


Permanent link to this article: https://www.eurekalog.com/help/eurekalog/ftp_upload.php