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This send method creates a new issue on GitLab bug tracker (see demo).


A bug tracking system is a software application that is designed to help quality assurance and programmers keep track of reported software bugs in their work. It may be regarded as a type of issue tracking system.


Many bug-tracking systems, such as those used by most open source software projects, allow users to enter bug reports directly. Other systems are used only internally in a company or organization doing software development. Typically bug tracking systems are integrated with other software project management applications.


Having a bug tracking system is extremely valuable in software development, and they are used extensively by companies developing software products. Consistent use of a bug or issue tracking system is considered one of the "hallmarks of a good software team".


This method requires some preparation actions, before you can use it:

1. You need to get server with Ruby installed (Linux/Unix) or use a hosting with similar requirements (
2. (Optional) You need to download GitLab and upload it on server. This step is optional, if you use GitLab hosting services.
3. (Optional) You need to run through GitLab installer. This step is optional, if you use GitLab hosting services.


Important note: EurekaLog uses JSON API to access GitLab. Make sure you have enabled remote access via API in GitLab options. Please refer to GitLab documentation for more information.


4. You need to setup GitLab:
create projects (for each of your products).
create "reporter" account (warning: don't use administrator account for reporting issues).
5. Fill GitLab details in your EurekaLog-enabled application.


You also need to setup sending options and test sending. To test send place a button, which raises exception. Let EurekaLog handle it and perform sending. Ensure that it's working as expected. Send report again to check how duplicates are handled. Adjust any options, if needed. Change status of issue to "closed" and retry sending. Ensure that it works as expected.




Bug report management.
Can be get as paid service with 0 setup time.
SSL/TLS support.
Setup options are easy to use.
Freeware for personal use/small teams/evaluation.



Paid software.
May be blocked by firewall.
Requires setup.
Requires hosting OR web (http) server.
Requires setup for each your project.
Very limited setup options and access rights.
Does not support custom fields.
"Weight" field (used for "Count" / "Occurrences") is available only for paid accounts ("Premium").


Constant: wsmGitLab.



See also:


Send feedback... Build date: 2023-05-05
Last edited: 2023-03-07
The documentation team uses the feedback submitted to improve the EurekaLog documentation. We do not use your e-mail address for any other purpose. We will remove your e-mail address from our system after the issue you are reporting has been resolved. While we are working to resolve this issue, we may send you an e-mail message to request more information about your feedback. After the issues have been addressed, we may send you an email message to let you know that your feedback has been addressed.

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