Legal
Terms of sale
Who sells, who invoices, what is included, and what happens when something goes wrong.
| Seller and licensor | Neos Eureka S.r.l. |
|---|---|
| Merchant of record (website) | Paddle handles the sale, the payment, the invoice and the taxes for purchases on this website; the license is delivered by this site into the account that bought it. |
| Authorized reseller (outside the website) | The reseller's own terms govern payment, invoices, taxes and refunds for its sale. The license is always granted by Neos Eureka S.r.l. under the license agreement. |
| What is bought | A license to use the software, with a maintenance window. |
| Delivery | The license appears in the account immediately; the installers for every version released up to the end of the maintenance window, including versions released before your purchase, stay available there while the build is published. After it ends, the versions you are entitled to remain usable, and downloads stay available for as long as the download service lasts. |
| Cancellation | See the refund policy. |
| Law and jurisdiction | Italian law applies. The courts of Palermo — the seller's seat — have jurisdiction, without prejudice to the forum the law gives a consumer in their country. The binding text is the license agreement; if anything here contradicts it, the agreement wins. |