Short descrtiption
| 1. | All working files (temp files) are placed in unique subfolder in %TEMP% folder. |
| 2. | All saved bug reports go to %APPDATA%\Neos Eureka S.r.l\EurekaLog\Bug Reports |
| 3. | A fallback packed bug report is saved to My documents folder. |
Important Notes:
When talking about %APPDATA% or %TEMP% folders - it is important to understand that these folders are specific to user account. Each user account has its own %APPDATA%/%TEMP% folders. EurekaLog will use %APPDATA%/%TEMP% folders of user running your executable. For example:
| • | If you are writing a Win32 Service application - such application is run by "Local System" account by default. "Local System" account has its own %APPDATA% folder, for example: "C:\WINDOWS\system32\config\systemprofile\AppData" or "C:\WINDOWS\SysWOW64\config\systemprofile\AppData" (depending on bitness of your application and operating system). |
| • | If you are writing a low integrity application (such as ISAPI DLL running by IIS) - such applications are very restricted. Low-integrity APPDATA folder will be used: C:\Users\UserName\AppData\LocalLow\Neos Eureka S.r.l\EurekaLog\Bug Reports\your-executable\ |
| • | Sometimes there is no other writable location, in which case EurekaLog will default to the C:\Windows\Temp\ folder. |
Details
1. Working files
All working files (bug report, screen shot, packed report or XML report) are placed in unique subfolder in %TEMP% folder. Subfolder is deleted when exception processing will be done.
For example, a working bug report is stored at this path:
Windows XP: C:\Documents and Settings\UserName\Local Settings\Application Data\Temp\{F62795F2-D5A2-4A5D-A90C-BB55A687F050}\BugReport.el
Windows 7: C:\Users\UserName\AppData\Local\Temp\{F62795F2-D5A2-4A5D-A90C-BB55A687F050}\BugReport.el
{F62795F2-D5A2-4A5D-A90C-BB55A687F050} is random generated unique subfolder. It will be deleted after exception processing finishes.
Other working files are stored in the same folder, but named:
| • | BugReport.elp - packed bug report |
| • | BugReport.xml - XML bug report |
| • | BugReport.png - screenshot |
| • | BugReport.mdmp - minidump |
| • | BugReport.html - HTML page (web applications) |
See also.
Any additional files that may be saved in this folder will be deleted after exception processing finishes.
Those files are not created until needed.
2. Saved bug report
When "Save bug report to file" option is enabled, bug report is saved to this file:
Windows XP: C:\Documents and Settings\UserName\Application Data\Neos Eureka S.r.l\EurekaLog\Bug Reports\Project1.exe\Project1.el
Windows 7: C:\Users\UserName\AppData\Roaming\Neos Eureka S.r.l\EurekaLog\Bug Reports\Project1.exe\Project1.el
Local system account (same bitness): C:\Windows\System32\config\systemprofile\AppData\Roaming\Neos Eureka S.r.l\EurekaLog\Bug Reports\Project1.exe\Project1.el
Local system account (32-bit service on 64-bit system): C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Neos Eureka S.r.l\EurekaLog\Bug Reports\Project1.exe\Project1.el
Notes:
| 1. | File name (the one without path) can be different, if additional options were enabled (like "Add computer name"); |
| 2. | This folder can be customized in project's options. It's "Bug report's folder" option. Default value is "%AppData%\Neos Eureka S.r.l\EurekaLog\Bug Reports\%_ThisModuleName%\". Empty string means the same value. If you want to save bug report in the same folder as .exe file - you can use this value: ".\". You can also use any relative file path like this, for example: ".\Reports\". |
| 3. | If your custom save path will be write-protected at run-time, EurekaLog will revert it back to default (%AppData%\Neos Eureka S.r.l\EurekaLog\Bug Reports\%_ThisModuleName%\). |
See also.
3. Send-failure report
When "Save bug report copy to My Documents folder" option is enabled and sending of bug report didn't work, bug report is saved to this file:
Windows XP: C:\Documents and Settings\UserName\My documents\Project1.elp
Windows 7: C:\Users\UserName\Documents\Project1.elp
See also:
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Build date: 2025-05-08
Last edited: 2025-04-01
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Permanent link to this article: https://www.eurekalog.com/help/eurekalog/file_names_locations.php
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