Answer: Yes, of course. We have a precompiled demo application, which you can simply run. Moreover, we have a free Trial edition, which you can use with your applications to evaluate EurekaLog before purchase. Both can be found on our public downloads page.
Answer: EurekaLog comes in three editions:
Answer: EurekaLog comes in three license types:
Answer: No problem. Trial edition does not expire. You can use it as long as you want. It is your application that will expire after 30 days from compilation. You can simply recompile your application from time to time to continue testing.
Answer: No. You do not need Internet access on your machine. While EurekaLog's installer checks license online, you can obtain license key file for offline installation. EurekaLog installer itself is self-contained (e.g., it is not a downloader). You can also disable online checking for a new EurekaLog version.
Answer: No. You do not need Internet access to run your applications. EurekaLog does not check license when compiled in your application. You can disable sending bug reports and store all reports only locally (or even don't store at all - just show error dialogs).
Answer: No. Once purchased - you can use EurekaLog forever without limitations.
You will also gain free access to all future versions within one year. This is called "maintenance period". However, if you want to have access to newer versions after one year - you will have to purchase a prolongation of your license (sold with great discount).
Answer: Absolutely. Your customer's control panel will contain links to all installers available for your license. You can download any old installer and install EurekaLog without any limitations.
Answer: No. You are free to extend your license whenever you want: on expiration day, before/earlier (while license is not expired yet), and even after/later (when license is already expired) - the price will be the same. E.g., there is no penalty for missing expiration day, so you can prolong your license, say, once in 2-3 years. In other words, you can prolong your license only when needed (new features in latest versions, etc.).
Answer: You will not lose any maintenance time, the additional year will be added to (after) your expiration day. For example, if you decide to prolong your license in the middle of its maintenance period - you would get 1.5 years of maintenance period.
Answer: No, the prolongation price is the same. And newly purchased maintenance period will start on purchase date. E.g., there is no penalty for missing expiration day, so you can prolong your license, say, once in 2-3 years. In other words, you can prolong your license only when needed (new features in latest versions, etc.).
Answer: No problem. We offer 60 days money-back guarantee. No questions asked. We are not happy, if you are not happy.
Answer: Please, contact our support and provide any purchase details that you have. If you are eligible for 60-days money-back - you do not need to provider anything else, except your explicit request. For any other cases - please, provide a detailed explanation of your request.
Answer: If you have only one license or want to change details for all licenses (e.g. company was renamed, e-mail changed, etc.) - then you can simply edit your account details. Log in to your control panel: https://www.eurekalog.com/login.php. Once logged in - open your profile settings:
Editing your profile settings
If you want to move only one license of multiple licenses, or if you want to merge several accounts together - please, contact our support.